Bookings and calendars guides

What should you check before automating bookings?

Confirm the services, durations, availability and exceptions your business uses. Third-party integrations are confirmed individually; test the agreed calendar connection and a full booking before launch.

What information does booking need?

Booking needs your services, their durations, your opening hours and any exceptions.

Exceptions include holidays, staff-specific services and minimum notice before an appointment.

Write these rules down before setup so the AI and your team follow the same ones.

Does it connect to my calendar?

Calendar and software integrations are confirmed individually for each business during setup.

Ask which system you use, then test a full booking from first message to confirmed slot.

Also test a reschedule and a cancellation before switching bookings on for customers.

How much does an AI front desk cost with ilna?

ilna AI plans start at $149 USD per month for the Entry plan.

Entry includes 200 voice minutes and 1,000 messages each month for one location.

Growth costs $229 USD per month and includes 400 minutes and 2,000 messages.

Complete costs $299 USD per month and includes 600 minutes and 5,000 messages.

Extra usage is billed at $0.40 per minute and $0.03 per message.

How do you test it before launch?

Open the live demo at signup.ilna.ai and speak with the AI yourself.

Your own business setup is configured separately from that public demo.

Before launch, test a normal request, an urgent request and a question the AI should not answer.

Check that each test reaches the right person on your team with the right details.