24/7 Availability
Never miss a call or message
Setup in Minutes
No technical skills needed
Learns Automatically
Understands your business instantly
Multilingual
Supports multiple languages
01
Tell us about your business
Share your business name, industry, and website—ilna instantly learns your services, hours, and pricing.
02
Meet your AI employee
We create your custom AI in seconds. Chat with it, call it, test it out. See exactly how it will talk to your customers before you even go live.
03
Connect your channels
Link WhatsApp, add your phone number, connect your calendar and payment tools. Simple guided steps—no tech skills needed.
04
Go live and keep teaching
Your AI starts working immediately, answering calls and messages 24/7. Continue refining its knowledge through the portal—upload new documents, update FAQs, and add details anytime to make ilna even better at serving your customers.
Setting up your AI employee is quick and straightforward. You'll be up and running before you know it.
Get started in
minutes
Natural voice conversations
Handles phone calls with human-like conversation. Customers won't know they're talking to AI.
WhatsApp & SMS messaging
Responds instantly to text messages across WhatsApp Business and SMS—booking appointments and answering questions.
Automatic appointment booking
Books, reschedules, and confirms appointments automatically based on your real-time availability.
Learns your business instantly
Understands your services, pricing, hours, and policies from your website or uploaded documents.
Gets smarter over time
Improves with every interaction, learning your preferences and handling conversations better each day.
Speaks multiple languages
Communicates naturally in Arabic, English, and other languages to serve all your customers.
ilna works like a real employee—answering calls, booking appointments, and helping customers 24/7.
Everything you
need
ilna understands your industry and handles customer interactions naturally.
Built for service
businesses
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Start with messaging, add voice when ready. No contracts, cancel anytime.
Simple,
transparent
pricing
Messaging Only
Perfect for text-based customer service
$
249
/month
Billed annually at $2088
Unlimited WhatsApp messages*
Unlimited SMS messages*
Smart appointment booking
Automated appointment reminders
Multi-language support
Stripe payments integration
Calendar integrations
Real-time message responses
Hubspot integration
*Unlimited messaging is subject to Fair Use Policy. Abnormal or excessive usage may be throttled, suspended, or billed at additional rates.
Most popular for growing businesses
Messaging + Voice
$
399
/month
Billed annually at $3348
Everything in Messaging Only
500 minutes of voice calls
AI phone answering 24/7
Natural conversation handling
Call recording
Call transcription
Overage minutes: $0.18/minute
Messaging + Voice Pro
Perfect for text-based customer service
$
469
/month
Billed annually at $2088
Everything in Messaging + Voice
1000 minutes of voice calls
AI phone answering
Call recording
Call transcription
Overage minutes: $0.18/minute
Frequently asked questions
Start with messaging, add voice when ready. No contracts, cancel anytime.
Not at all! ilna is designed for business owners with zero technical experience. Simply sign up, tell us about your business in plain language, and ilna handles the rest. No coding, no technical skills needed—just answer a few simple questions and you're ready to go.
Most businesses are live in under 10 minutes. After signing up, you'll provide basic information about your business—like your services, hours, and pricing. ilna instantly learns from this and starts answering calls and messages right away. No lengthy setup or waiting periods.
Yes! Your ilna portal provides a complete dashboard where you can view every conversation—both calls and messages. You'll see transcripts, customer details, booking confirmations, and more. Everything is organized and searchable so you can track customer interactions and review ilna's performance anytime.
Absolutely! Unlike human staff, ilna can handle unlimited simultaneous conversations. Whether it's 5 calls and 20 WhatsApp messages happening at once during your busiest hour, ilna answers them all instantly with the same quality and attention. No more missed opportunities during peak times.
If ilna encounters a question it cannot confidently answer based on your business information, it will politely let the customer know and offer to connect them with you directly. You can also set up specific escalation rules, so certain types of inquiries automatically route to your team while ilna handles everything else.
Yes! You can customize ilna's voice tone profile to match your brand personality and continuously update the knowledge base to make ilna smarter about your specific business.
No long-term commitments necessary. ilna offers flexible monthly subscriptions that you can cancel anytime. We also provide annual subscription options with greater discounts for businesses that want to commit for a year, but there's no pressure—choose what works best for you. We believe in earning your business through exceptional service, not binding contracts.
ilna currently speaks English, Arabic, and Spanish fluently, automatically detecting and responding in the customer's preferred language. We're expanding rapidly and will soon support over 20 languages to serve businesses worldwide. ilna seamlessly switches between languages within the same conversation if needed, making it perfect for businesses serving diverse, global customer bases.
Still have questions?
Click here to schedule time with one of our specialists!
